Edgesight some devices not updating
Errors:
EventID: 1309
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 21/11/2012 05:09:03
Event time (UTC): 21/11/2012 05:09:03
Event ID: 253f40dc21e443718a8b4ae7da0f3f58
Event sequence: 19
Event occurrence: 4
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/edgesight-1-129979474088414087
Trust level: Full
Application Virtual Path: /edgesight
Application Path: C:Program Files (x86)CitrixSystem MonitoringServerEdgeSightPages
Solution: http://support.citrix.com/article/CTX132116
Overview of fix
Open the %ProgramFiles(x86)%CitrixSystem MonitoringServerEdgeSightPages folder on the EdgeSight server. Open the web.config file in Notepad
If the web.config file already contains the <appSettings> tag, then you have to insert the <add> tag under the existing <appSettings> tag.
</system.web> </location>
MaxHttpCollectionKeys” value=”50000″ />
</configuration>
5000-10000 typical config – we raised ours to 50000 for teh backlog of info where the agents hadn’t updated in 2-3 days
