Situation A customer had upgraded their free Google Apps to Google apps for Work Trial and wanted to cancel the trial 5 days before the trial ended. In the process of attempting to cancel the trial they were unable to downgrade from ‘Google Apps for Work Trial’ to ‘Google Apps’. There was no option to downgrade […]
Problem We received the following Netscaler MAS Error when adding Netscaler Instance to be monitored by the NMAS. 1 Error: Licence cannot be retrieved. Either the Netscaler is unresponsive or the login credentials are incorrect. Solution(s) There are a number of reasons this may come up you are not running an enterprise or platinum licence on […]
Problem. A Client had an network attached WD MyCloud 3TB Drive and had attempted to attach an external 3TB disk (re-purposed with an external JMicron Hard drive caddy) Regardless of formatting it as NTFS, exFAT -the JMicron controller was being recognised but the 3TB Disk partition swasnt Solution. Attach the disk to windows and ensure […]
We found a network bridging issue for a client running VMWare workstation 10. The VM would ‘sometimes’ connect to the production / corporate network and obtain a DHCP address. Othertimes it would not and it would get an APIPA address instead. (169.254.x.x) Various internet posts suggested Disconnecting the Virtual nic – NO SUCCESS Upgrade the […]
A client wanted to retire an old Netscaler Gateway URL for their remote access system (used for legacy) with a new Netscaler Gateway URL (netscaler https to https redirection) As all users of the link were external and globally based, had saved shortcuts, IE favourites etc so to 1) continue un-interrupted service and 2) reduce […]
We recently had to move the Citrix Edgesight SSRS report server for a client for their Citrix Edgesight services. Worth noting the following caveats when moving the SSRS report server location from edgesight All Custom reports are deleted All existing report subscriptions are deleted The standard edgesight reports will be uploaded to the new server […]
In an update of Android OS Google introduced the smart auto wireless performance checking. When connecting to a wireless network you would see, “checking the quality of your internet connection” Effectively android checks the speed of the wireless connection to the Internet if its not stable or quick enough this thr connection is deemed […]
Here is a quick tip for App-V 5 local publishing of an App-V client package After packaging an application recently, we wanted to test it locally first before adding to the App-V shared content store, or distributing it via the App-V infrastructure mode servers etc. You may however come across some errors when trying to add and […]
We have a number of functional expectations to test prior to Upgrading to Citrix Receiver 4.2. It is imperative that things as simple as ‘desktop shortcuts’, appropriate start menu integration and XenApp session sharing work to keep the end users happy and prevent the “same ole service calls being logged again”. Examples: A 100% dynamic client start […]
How to configure filtering for Citrix Storefront From our initial testing the Citrix Storefront Filtering are STORE specific, if you want different filters or one store for apps and another store for desktops you need to configure another separate store. From elevated PS prompt set execution-policy = unrestricted c:\program files\citrix\receiver storefront\scripts\ImportModules.ps1 Note: the siteid is […]