1601 ERROR_INSTALL_SERVICE_FAILURE The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered. 1602 ERROR_INSTALL_USEREXIT User cancel installation. 1603 ERROR_INSTALL_FAILURE Fatal error during installation. 1604 ERROR_INSTALL_SUSPEND Installation suspended, incomplete. 1605 ERROR_UNKNOWN_PRODUCT This action is only valid for products that are currently installed. 1606 ERROR_UNKNOWN_FEATURE […]
Problem: Appsense database is growing over time. The EVENTS table is huge. Solution: (at the time of writing this article) Appsense do not have an event management / retention period. It simply records all events indefinitely. Run the following script on the database server. —–Begin SQL script, select and copy into a text file and […]
Error: Double clicking a .p7b file on Windows 2008 results in “Filetype is unknown. Cannot Open” Resolution: Copy the file locally first then reopen the certificate file. We were trying to open this file directly from a network shared drive.
Problem:When Oracle Developer Suite 10g on Windows 2008 Server the installer fails giving an error message “Checking Operating system version must be 5.0, 5.1 or 5.2….. Actual 6.0 – Failed” Resolution:Combination of fixes to get installed correctlySet the virtual memory of the server for 2048 and 4096 (not system managed)Right click the installer.exe and set the […]
ISSUE: My Mac is showing less free hard drive space than I am currently using? If you turn on the show sizes option in MacOSXFinder > View > show view options > calculate all sizes the total folder sizes dont match that of the reported drive free space further research showed that (among […]
Errors: After stopping the Citrix RSSH services the following error is received when viewing the Server Status > Server Script Host > Scripts “Retrieving the COM class factory for component with CLSID x failed due to the following error: 800703fa” Resolution: Restart IIS or Stop IIS AND Stop the Edgesight RSSH Services (both) Start IIS; Start […]
Problem: When users open a new published application the application was not loading, and launching a published desktop instead.There is little in the way of things logged in the windows event log.We tried a number of KB articles and Support ideas from forums.http://support.microsoft.com/kb/969940http://support.microsoft.com/?kbid=918165&SD=techhttp://forums.citrix.com/message.jspa?messageID=401530http://support.citrix.com/article/CTX108784http://support.citrix.com/article/CTX110341http://support.citrix.com/article/CTX112134http://support.citrix.com/article/CTX127883http://support.citrix.com/article/CTX991230none of which workedWe also tried Change the colour depth of the published […]
Keywords: outlook profile, office 2003 installation Description: Exact Error Msg: N/A Outlook Loads but with default settings, regardless of the specified settings in an MST transforms file. Resolution: The PRF file is not specified or available (create this with the resource kit) Setup the Office Run Once Key for outlook startup here Windows Registry Editor […]
Keywords: sophos, citrix, terminal server Description: Disabling shield icon Exact Error Msg: 1. Put the computer in to install mode Before you install Sophos Anti-Virus on any form of Terminal Server (including Citrix Metaframe) you must ensure that the computer is in install mode. To enter install mode, at the command prompt type: Change user […]
Keywords: ”application” failed to start; citrix streaming Description: Exact Error Msg: the citrix server is unabled to process your request to star this published applications. Please Try again. If the problem persists, contact your administrator. Exact Error Screenshot: Resolution: Install the streaming client onto the citrix servers.