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Keywords: VMWARE; obscuring; full screen; windows Description: VMWare workstation 6.0 obscuring screens with ‘always ontop’ feature running in ful screen or quick switch Exact Error Msg: Resolution: add the following line anywhere in your VMWARE preferences file located in C:Documents and Settings\Application DataVMware pref.fullscreen.topmost = “FALSE” Tested: Fixed: URL Reference: ArticleNumber: hp00043

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Keywords: Description: Access via a secure gateway or Access Gateway results in the following message. Exact Error Msg: SSL Error 68 Resolution: The local time on the client device is out, (typically so far out of date the certificate is no longer valid) Change the client time to the correct time Tested: Yes Fixed: Yes […]

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Exact Error Msg: DCOM got error “The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. ” Resolution: Check that Help and Support service is running Tested: Fixed: URL Reference: http://support.microsoft.com/kb/841996; http://kb.monitorware.com/topic-t435.html ArticleNumber: hp00038

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Keywords: access gateway; citrix; pass through; web interface; Access gateway pass through authentication to web interface; authentication Description: When configuring Access Gateway to pass through authentication detail to Web Interface 3.x or 4.x the web interface still prompts for user and password. Exact Error Msg: NA NA Resolution: The login.cs file needs to be replaced […]

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Keywords: mutex; error 258 Description: Exact Error Msg: Failed to grab execution mutex. System error 258 Resolution: Another MSI Installer is running and has locked the MSI execution process. Wait for that process to complete before launching another application. Instance: In this instance the error occured with a MDT deployment of a fully scripted ZTI […]