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KBArticles

AWS Workspaces Error – This OS/platform is not authorized to access your Workspace

Situation Recently a customer received the following message ‘this OS/platform is not authorized to access your Workspace’ when connecting to newly built AWS Workspace instance whilst attempting to connect via ‘Web Access’ https://clients.amazonworkspaces.com/ In more recent WorkSpace Updates (Jan 2019) if you dont explicitly have Web Access enabled you will receive a ERR_CM_REQUEST_FAILED message This OS/platform […]

KBArticles

AWS IAM CERTIFICATE_VERIFY_FAILED

Situation When attempting to call AWS CLI commands we were receiving a CERTIFICATE_VERIFY_FAILED error message. We were using a proxy service. In this specific instance we were connecting to AWS IAM via zScaler Internet Access (ZIA) Example we were running a simple aws iam get-role –role-name vmimport   Workaround include–no-verify–ssl to by pass the ssl verification […]