Errors: After stopping the Citrix RSSH services the following error is received when viewing the Server Status > Server Script Host > Scripts “Retrieving the COM class factory for component with CLSID x failed due to the following error: 800703fa” Resolution: Restart IIS or Stop IIS AND Stop the Edgesight RSSH Services (both) Start IIS; Start […]
Problem: When users open a new published application the application was not loading, and launching a published desktop instead.There is little in the way of things logged in the windows event log.We tried a number of KB articles and Support ideas from forums.http://support.microsoft.com/kb/969940http://support.microsoft.com/?kbid=918165&SD=techhttp://forums.citrix.com/message.jspa?messageID=401530http://support.citrix.com/article/CTX108784http://support.citrix.com/article/CTX110341http://support.citrix.com/article/CTX112134http://support.citrix.com/article/CTX127883http://support.citrix.com/article/CTX991230none of which workedWe also tried Change the colour depth of the published […]
Keywords: outlook profile, office 2003 installation Description: Exact Error Msg: N/A Outlook Loads but with default settings, regardless of the specified settings in an MST transforms file. Resolution: The PRF file is not specified or available (create this with the resource kit) Setup the Office Run Once Key for outlook startup here Windows Registry Editor […]
Keywords: sophos, citrix, terminal server Description: Disabling shield icon Exact Error Msg: 1. Put the computer in to install mode Before you install Sophos Anti-Virus on any form of Terminal Server (including Citrix Metaframe) you must ensure that the computer is in install mode. To enter install mode, at the command prompt type: Change user […]
Keywords: ”application” failed to start; citrix streaming Description: Exact Error Msg: the citrix server is unabled to process your request to star this published applications. Please Try again. If the problem persists, contact your administrator. Exact Error Screenshot: Resolution: Install the streaming client onto the citrix servers.
Keywords: lotus notes; citrix; notes.ini Description: Exact Error Msg: you cannot use the adminitration program while the domino server is running Exact Error Screenshot: Resolution: Copy the Notes Directory (h:notes7) and change the notes.ini file to point to the new database location in this instance of the fix the citrix server had LOCKED the users […]
Keywords: Description: Exact Error Msg: there is no citrix ssl server configured on the specified address Resolution: Likely a proxying or DNS issue on the client side . In this instance all users were able to connect to the 2 separate access gateways, however people from their specific network were unable to connect. The ISA […]
Keywords: PNAgent, Citrix Description: Exact Error Msg: Citrix XenApp could not contact the server entered. this may be because the server is down, there is an error in the configuration file from the server, or the details entered are incorrect. Please try again. Exact Error Screenshot: Resolution: Enter the full path to the file including […]
Keywords: cirix; published application; access; Description: Exact Error Msg: “To log on to this remote computer, you must have Terminal Server User Access permissions on this computer. By default, members of the Remote Desktop Users group have these permissions. If you are not a member of the Remote Desktop Users group or another group that […]
Keywords: Description: Exact Error Msg: There is no route to the specified subnet address Exact Error Screenshot: Resolution: THe network configuration is not configured appropriately to allow the citrix client access to the specified access gateway or the local gateway denies access or access is only allowed through a proxy server Tested: Fixed: URL Reference: […]