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KBArticles Uncategorized

Windows Installation Fails on MAC OSX after initial text mode setup.

Description: System doesnt boot from HDD after the initial windows setup has formatted the drive and copied filesExact Error Msg: Press any key to boot from CD. Disk Error. Press any key to restart<!–Exact Error Screenshot:–>Resolution: This error will occur if during the Windows install, the option “Leave the current file system intact (no changes)” […]

KBArticles Uncategorized

Cannot connect to the citrix presentation server. There is no route to the specified subnet address

Error Screenshot: Resolution/s: Check the connection Settings in TCSS.msc – ensure there are no connection limits under network adapter. Ensure WI / CSG / CAG can access the server directly via DNS and IP.  The network configuration is not configured appropriately to allow the citrix client access to the specified access gateway or the local […]

KBArticles Uncategorized

Printer auto-creation failure. Reason: AddPrinter() failed with status 0x704

Exact Error Msg: Printer auto-creation failure. Reason: AddPrinter() failed with status 0x704. Client name: (WI_9cjMCmWd29IML-r3I) Printer name: (Canon MP750 Series Printer (from WI_9cjMCmWd29IML-r3I) in session 7) Port name: (Client:7:Canon MP750 Series Printer) Driver name: (Citrix Universal Printer) Print processor: (Citrix Print Processor) Resolution: After a R02 upgrade the citrix specific version of the DLL files […]

KBArticles Uncategorized

how to debug user logons – Windows 2003

Add the followign registry key Subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionWinlogon Entry: UserEnvDebugLevel Type: REG_DWORD Value data: 10002 (Hexadecimal) UserEnvDebugLevel can have the following values: NONE 0x00000000 NORMAL 0x00000001 VERBOSE 0x00000002 LOGFILE 0x00010000 DEBUGGER 0x00020000 Saved to – %Systemroot%DebugUserModeUserenv.log URL Reference: http://support.microsoft.com/kb/221833/en-us

KBArticles Uncategorized

Your configuration change cannot be made because the logging database is unavailable; An error occurred .Try performing the task again

Resolution: dcom permissions incorrect for CDFSVC, add security group user Distributed COM Users At a command prompt run dcomcnfg.Expand the tree to CdfSvc as shown in the following screen shot. . Right-click CdfSvc > Properties and in the Security tab add the Distributed COM Users (local) group. URL References: http://support.citrix.com/article/CTX116404

KBArticles Uncategorized

The procedure entry point ctxgetlogonid could not be located in the dynamic link library cutildll.dll

Description: After R02 application installation to XenApp 4.5 – You receive the following error Exact Error MSG: The procedure entry point ctxgetlogonid could not be located in the dynamic link library cutildll.dll Exact Error Screenshot: Resolution: It was missing from %systemroot%system32 – restore the file to the windowssystem32 from c:program filescitrixsystem32

KBArticles Scripts, Commands, Registry Uncategorized

How to Import and Export DHCP Reservations with Microsoft DHCP and netsh.exe

I had a senario the other day where I needed to synchronise the DHCP reservations on one W2008 domain controller to another W2008 for the same scopes (but each DC offered differnet IP’s from those scopes as per Microsoft’s 80/20 rule) Microsoft offers the netsh command from the command line to make life easier for us poor […]

KBArticles Uncategorized

Keywords: NAL launcher, unable to create rollback files, citrix, Description: Exact Error Msg: could not configure the workstation for application [application] Problems: unable to create rollback files (D015) Exact Error Screenshot: Resolution: users have no write access to the temp directory however its configured or no temp variable configured for users at all Run cacls […]