Situation: After an upgrade of our VPX devices to FW 10.1.121.10 intermittent authentication issues appeared for the access gateway users. They would simply fail the LDAP bind, yet all monitors would be green with all services up. Our radius and LDAP authentication point internally to a LB VIP on the Netscaler first before connecting to the individual […]
Situation: We upgraded our Netscaler VPX from 10.0.70.7 to 10.0.76.7 and we were then unable to authenticate to the netscaler console using our LDAP credentials and users were unable to authenticate at the Access Gateway pages. Solution: During the VPX upgrade the Netscaler truncated the first 2 characters of each line of the Authentication server […]
SItuation: Channels (LA/x) in the VPX do not exist nor are they passed through when provisioned from the SDX netscaler device. Resolution: The channels are created only once, so if they are deleted or the devices are restored to another device then you must remove all channels, add a dummy channel like 1.8, reboot the VPX, then […]
The netscalers are license by the FLEXnet host ID of the machine. To get this information from the device 1) SSH, putty or use the console of the netscaler device and login as the nsroot account 2) run the shell – command: shell 3) Run the FLEXnet host ID command – command: lmutil lmhostid -ether […]
The documentation for Access Gateway has not been updated for 5.0.4 of AG. Access Gateway 5.0.4 VPX Default username and password User: admin pass: admin previous version were user: root pass: rootadmin